Payment options & cancellation policy
- Cash in CHF and €uro
- Credit cards (Mastercard, Visa, Amex, Diners, EC, EDC) – also possible to pay in Euro -
- Reka cheques
- Jelmoli customer card
- In case of EC Direct and EDC Maestro we recommend a partial payment a few days before departure.
Deposit payment & cancellation policy
Valid for the summer season
During the summer season we only request your signature, and no deposit payment is charged.
New for the summer months: free cancellation of up to 1 day prior to arrival.
In case of early departure or late arrival the entire arrangement costs minus meals and visitors' tax is charged.
Valid for the winter season
A deposit of 30% of the room rate payable by credit card is requested to confirm your booking (please provide your credit card number with expiration date) or a deposit via bank transfer.
- 2 weeks before arrival: Remittance of the deposit, less CHF 200.- processing fee (4 weeks before arrival for reservations during the New Year period) or deduction of the deposit. For the deposit you will receive a voucher worth the deposit, which you can redeem in full on your next stay.
- Until 7 days before arrival: 30% of the agreed room rate
- Until 1 day before arrival: 70% of the agreed room rate
- From 1 day before arrival/belated arrival/early departure: 100% of the agreed room rate
For any other situations the general terms and conditions of Hotellerie Suisse apply.
Travel Insurance: You never know! We encourage you to look forward left out a travel cancellation insurance for your holiday. Contact noted in your insurance agency.
For guests `from` EU countries: please transfer the deposit to our Euro account:
€uro bank account: Volksbank Tirol AG, Meinhardstrasse 1, A-6020 Innsbruck
Account no.: 00570286573
Account holder: Hotel Silvretta Samnaun AG, CH-7563 Samnaun
IBAN: AT23 4239 0005 7028 6573
BIC (SWIFT): VBOEATWWLAN
For Swiss guests: please transfer the deposit to our Swiss account:
Account no.: 10 005.979.100
Account holder: Hotel Silvretta Samnaun AG, Dorfstrasse 30, CH-7563 Samnaun
IBAN: CH97 0077 4010 0059 7910 0
BIC (SWIFT): GRKBCH2270A